Terms of Service

These terms are an agreement between you and Endless Software Solutions, a sole proprietorship registered in India (Udyam UDYAM-MH-21-0145780), Maharashtra, India ("we"), for the use of JobPass Copilot (the "Service": the website, desktop app and related APIs). By creating an account or using the app you agree to them and to our Privacy Policy.

1. The Service

JobPass Copilot is an AI interview assistant. It transcribes audio playing on your computer, reads screenshots you choose to capture, and generates suggested answers using third-party AI models. AI output can be wrong, incomplete or out of date. You are responsible for what you say, write and submit, and for checking it. We do not guarantee any interview result, job offer or outcome.

2. Eligibility and your account

• You must be at least 18 years old.
• Keep your password and your email account secure (anyone with access to your email can reset your password). You're responsible for activity on your account.
• One person per account. An account may be used on up to 3 computers; an interview session works on the computer that started it.

3. Your responsibilities

• The Service is meant to help you practise for interviews, prepare, and build confidence, and to assist you live only where the interviewer, employer or platform allows AI assistance. You decide how and where you use it, and you are fully responsible for that choice and its consequences (for example, an employer or platform rejecting an application, ending a process or taking other action). We are not liable for how you use the Service.
• You are solely responsible for making sure your use of the Service complies with the laws that apply to you, including laws on recording, transcribing or monitoring conversations, and with the rules and policies of any employer, recruiter, educational institution, assessment or meeting platform you use it with.
• Where the law requires it (for example in some US states and in the EU/UK), you must tell the other people on a call, or get their consent, before the Service transcribes their voice. Don't use the Service where the interview's rules forbid outside help.
• Only upload a resume and content that you have the right to use.
• Don't: resell, share or rent your account or credits; reverse-engineer, tamper with or bypass the app's licensing, limits or security; extract our prompts or use the Service as a general AI API; overload or attack the Service; or use it for anything unlawful.

4. Credits, prices and payment

• One credit starts one interview of up to 60 minutes. It ends when you click End interview or when the 60 minutes are up, whichever comes first. The timer runs continuously from the moment you confirm the start. If the app closes or your connection drops, reopening it within the 60 minutes continues the same interview at no extra cost.
• Near the end of an interview you can continue for another 60 minutes using one more credit you already own. No payment is taken during an interview.
• Each session has fair-use limits (including an AI usage cap) to prevent abuse. Normal interviews stay well within them.
• Prices are shown before you pay and may change; a change never affects credits you already bought. In India, prices are in Indian rupees and payments are processed by Razorpay. Where we sell outside India, our reseller Dodo Payments is the merchant of record: you buy from Dodo Payments, which handles payment and any sales tax under its own terms shown at checkout. Credits are added as soon as the payment is confirmed.
• Credits don't expire, have no cash value and can't be transferred.
• Practice mode is free and unlimited. Each person and computer may run one free setup check (about 1 minute, 2 answers).

5. Refunds and right of withdrawal

Purchases are non-refundable, except as set out in our Refund Policy (duplicate charges, payments without credits, and failures on our side). Free practice and the setup check exist so you can confirm the Service works for you before buying. Credits are delivered immediately when you pay; where a statutory right of withdrawal for digital content applies to you, you agree that delivery starts immediately and acknowledge that you lose that right once the credits are delivered.

6. Updates and availability

We update the app and Service regularly; some updates are required to keep using it. We aim for high availability but don't guarantee the Service will be uninterrupted or error-free. If a session fails because of a fault on our side, we will restore the credit.

7. Intellectual property

We own the Service and the app. You keep ownership of your resume and content, and give us a licence to process it only to provide the Service. You may use the answers generated for you.

8. Disclaimers and liability

The Service is provided "as is". We do not promise any interview result, job offer or outcome. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 3 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your mandatory rights as a consumer in your country of residence.

9. Suspension and termination

You can stop using the Service and delete your account at any time from your dashboard. We may suspend or close accounts that break these terms, for example for fraud, payment abuse, account sharing or tampering. If we close your account without a breach on your part, we refund unused credits.

10. Governing law and disputes

These terms are governed by the laws of India, and the courts of India have jurisdiction, without depriving you of the protection of mandatory consumer laws of your country of residence or your right to bring proceedings there. Please contact us first at support@jobpass.in; most issues are resolved quickly.

11. Changes

We may update these terms. For material changes we'll notify you in advance by email or in the app. Continuing to use the Service after that means you accept them.